NorthStar Chiropractic
Privacy Policy
Effective Date: 11/7/2025
Last Updated: 11/7/2025
1. Introduction and Scope
NorthStarChiropractor.com (the "Website") is owned and operated by NorthStar Chiropractic ("we," "us," or "our"). We are committed to protecting the privacy of our website visitors.
This Privacy Policy describes how we collect, use, and disclose personal information gathered through this Website.
Important Note on Health Information: This policy addresses general website usage data and contact information. The use or disclosure of your Protected Health Information (PHI) related to your patient care is governed by our separate HIPAA Notice of Privacy Practices, which will be provided to you at our office.
2. Our Role and Relationship with GoHighLevel
Data Controller: We, NorthStar Chiropractic, are the Data Controller. This means we determine the purposes and means of processing the Personal Information collected on this Website.
Data Processor: We use the HighLevel Inc. platform (GoHighLevel) to host and manage this Website, handle communications, and process form submissions. HighLevel acts as a Data Processor or Service Provider on our behalf, processing data strictly according to our instructions.
3. Information We Collect
We collect information both directly from you and automatically via the GoHighLevel platform:
A. Information You Voluntarily Provide (Direct Collection)
This is information you submit via contact forms, appointment requests, or sign-ups, and includes:
Contact Information: Name, email address, phone number, and mailing address.
Appointment Request Details: Preferred date/time, and brief, non-clinical reason for the visit. (NOTE: We advise against submitting sensitive medical details through general website forms.)
B. Information Collected Automatically (Usage Data and Cookies)
As the Website is hosted on the GoHighLevel platform, certain data is automatically collected (often referred to as "Usage Data") for functionality, development, and security. This may include:
Device and Network Information: Your IP address, device type, operating system, and browser information. The IP address is used to provide network connectivity, measure usage levels, and provide security features.
Website Activity: Pages visited, links clicked, time spent on the Website, and referring website addresses (URLs).
Cookie/Tracking Data: Data collected to measure usage levels, diagnose server problems, and provide analytic information. (See Section 5 below.)
4. How We Use Your Information
We use the collected information for the following purposes:
PurposeType of Information UsedCommunication & AppointmentsTo respond to your direct inquiries, confirm appointments, and send necessary administrative messages.Website Functionality & SecurityTo operate, maintain, and secure the Website, prevent fraud, diagnose server issues, and ensure features are working correctly, as facilitated by GoHighLevel.Marketing & AdvertisingTo send promotional materials or newsletters, in accordance with your preferences (and based on data shared with marketing partners).Analytics & ImprovementTo understand website traffic patterns, analyze data, and improve the services and content we offer.Legal ComplianceTo comply with legal or regulatory obligations, including official investigations or court orders.
5. Cookies and Tracking Technologies
This Website uses cookies and similar technologies, which are managed by the GoHighLevel platform.
Non-Essential Cookies: These may include analytics, performance, and advertising/marketing cookies. The use of these cookies allows us to share information with third-party advertising partners for personalized ads, targeted advertising, and to measure campaign effectiveness.
Consent Required: We utilize a cookie banner to obtain your consent before setting non-essential cookies.
Do Not Track (DNT): Our platform does not currently respond to DNT signals.
6. Disclosure of Your Information
We may disclose the information we collect to the following categories of third parties:
Service Providers (GoHighLevel): Your information is shared with HighLevel Inc. to provide hosting, CRM, communication, and website functionality services.
Marketing and Advertising Partners: We may share your information (including identifiers and internet activity data) with third parties for the purpose of personalized advertising. Under certain U.S. State Privacy Laws, this sharing may be considered a "sale" or "share," subject to your right to opt-out.
Legal/Regulatory Requirements: Information may be disclosed to comply with official investigations, subpoenas, or court orders.
7. International Data Privacy Commitments
The Website is hosted and processed by our Service Provider, HighLevel Inc., whose servers are primarily located in the United States. Therefore, by using this Website, your information will be transferred to, stored in, and processed in the United States.
HighLevel Inc. has certified its compliance with the EU-U.S. Data Privacy Framework (DPF) and the UK Extension to the EU-U.S. DPF. This commitment provides important safeguards for personal data that may originate from the European Union or the United Kingdom but is transferred and processed in the United States via the HighLevel platform.
8. Your Choices and Rights
Opt-Out of Marketing: You may opt-out of receiving marketing-related emails from us by following the unsubscribe link in the email.
Opt-Out of Sale/Share/Targeted Advertising: You have the right to opt-out of the "sale" or "sharing" of your Personal Information for targeted advertising. You may exercise this right via the "Do Not Sell or Share My Personal Information" link we provide on the Website.
Access, Correction, and Deletion: You can request access to, correction of, or deletion of the Personal Information we hold. We will work with HighLevel, our data processor, to fulfill these requests where legally required.
9. Children's Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13.
10. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will post the revised policy on this page with a new "Last Updated" date.
11. Contact Information
If you have any questions or comments about this Privacy Policy, your patient medical information, or our practice operations, please contact us at:
Practice Name: NorthStar Chiropractic
Website: NorthStarChiropractor.com
Phone: (720)-319-8475
Address: 11880 Upham Street, Suite F, Broomfield, CO 80020